23Sep/14
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Strategies for Successful Scanning

Are you considering the purchase of a document scanner or scanners to help your business get its arms around critical information residing on paper?

Converting paper-based information into digital files through document scanning will get your business on the road to true information management. Doing so will reap a host of benefits, including increased operational efficiency, enhanced staff productivity, quick access to information, and reduction in costly storage of paper files—all helping your business drive its bottom line profitability.

First, realize that scanning documents with today’s technically advanced scanners is not a daunting task.

Second, integrating a document scanner or a number of scanners into your workflow requires little or no drama. For example, all of Ambir’s scanner products and solutions have interfaces providing plug-and-play operation with commercially available operating systems and computers. All come with easy-to-use software, enabling you to begin scanning right after installation. All are compact and sit right on desktops for efficient information management.

Sitting on a desktop provides great space utilization but do you need a scanning solution to take on the road? Yes, there are mobile scanners that can work with laptops, tablets and smart phones. Check out the Ambir MobileScan Pro 500i, a wireless-ready portable document scanner providing full-featured functionality, communication smarts and mobility for information management.

Okay, we’ve sold you on getting a scanner or more…so where do you start?

Ask yourself what you need to do: Handle substantial numbers of documents daily? Scan in high resolution? Convert documents to JPEG or PDF formats? Capture both sides simultaneously (duplex)? Have WI-FI or USB connectivity?

There are a lot of scanning solutions on the market today but all pretty much fall into three category types. Workgroup Scanners are desktop devices designed to handle in-office workflow. They can do a lot of information management at high speeds, high resolutions, and handle a large number of documents daily. Mobile Document Scanners are designed to go with you, with some featuring WI-FI connectivity. Card Scanners capture a variety of cards—insurance cards, business cards, checks, credit cards and licenses, routing information management into relevant applications, including healthcare-specific apps.

Strategies for Successful Scanning
After deciding what you need to do and now having ideas about which types of scanners will get the job done (you may need all three scanner types for your business), Ambir recommends the following strategies for successful information management:
Focus on the mission of your organization, not the gee whiz of scanning technology—ask how you use document scanning to drive efficiency, productivity and profits. Sexy technology is great but if it doesn’t support your mission, it has little value.
Match the scanner to the task—personnel in a central location require high-capacity workgroup scanners, while traveling professionals require mobile document and/or card scanners. Determine scanning requirements, identifying the best scanner to meet the needs of each employee.
Create a plan—incorporate scanner needs of each employee into your strategic or marketing plan. If this is not possible or inconvenient, ask a scanner vendor to assist you in creating an analysis and plan to identify scanner deployments.
Identify a hero—you or someone in your organization acts as champion in doing research, assisting in purchasing decisions, and helping train employees. The champion should be an enthusiastic advocate for scanning technology, identifying new opportunities to use it to grow your business.
Keep the technology current—technological evolution provides new opportunities for added efficiency and productivity, but you must balance the cost of updates with return on investment. Maintain healthy balance by working closely with your hardware and software vendors so you will have the best technology to meet current and future needs.
Keep abreast of security and communication–hackers, viruses and phishing sites threaten your business. Be sure your scanning, communication and information storage technologies are up-to-date, and that scanning vendors you choose know how to mitigate security issues in information management.

Download our 6 tips for successful scanning graphic tutorial

To learn more about scanning technology and information management, visit our blog on our website at www.ambir.com and follow us on Twitter and Facebook.

18Sep/14
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Customer Focus and Innovation

Customer Focus and Innovation, the shape of things to come.  This week Apple announced two new iPhones, a new software update (iOS 8), the Apple Watch and a revolutionary mobile payment system.

These new products come about as a result of customer focus. Apple did its homework in researching what customers wanted—a larger and higher resolution screen in their smart phones, a smart watch that is stylish to wear and loaded with features, and a mobile payment system that promises to mitigate hacking of credit card information. The

sharp minds at Apple are employing the latest digital technology to make customer wants reality. In doing so, Apple solidifies its market leadership position, enhances its growth and heightens its ability to innovate to bring forth products people go crazy about, waiting in lines for hours and days to get a chance to buy the latest Apple creation.

While document imaging and information management customers usually aren’t found standing in lines stretching for blocks to buy the latest, you certainly appreciate solutions that provide ease of use, accuracy and security in helping you gain operational efficiency and productivity in managing information.

Customer focus and innovation in digital technology drives what we do. We’ve grown our distribution channel to provide Ambir Technology products and solutions to more customers in more places. We test our offerings against the best in the industry—most recently our MobileScan Pro 500 won the Edison Award Silver Medal for Computing, being applauded for its innovation.

Over the next few months, we will be introducing innovative and exciting products and solutions that you just may go crazy about.

 

29Aug/14
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Information Management Via Accurate Document Mgmt

I have had the good fortune to publish an article about document and information management in the August issue of ImageSource Magazine. In the article, I take the long view, of issues your business, practice or organization needs to consider when developing strategies for using and managing information.

The lifeblood of your business is managing, sharing and using information, expertise, and know-how. Establishing the right information management strategy for you depends on a number of factors.

Here’s the link to the information management article.

Questions? Comments? Feel free to contact me. Happy reading!

15Aug/14
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ECM Relationship To Benefit Partners and End Users

Last month, Ambir Technologies announced that we’ve entered into a relationship with NewWave Technologies, a national distributor of Enterprise Content Management (ECM) technologies. NewWave is distributing Ambir’s complete line of digital capture and document management products and solutions.


This announcement is big news for Ambir Technologies. As a nationally recognized distributor for ECM products and solutions, NewWave is a leader in bringing the right products, solutions and support to its highly regarded channel of resellers, integrators, independent software vendors and dealers to satisfy customers’ needs and requirements in effectively managing and using business critical information.

08Aug/14
McKesson InSight 365 Conference, 2014

Ambir Demos New Medical Office Technology at McKesson Insight 365

Without a doubt digital technology is dramatically changing how medical records are created, captured, managed and used to the benefit of patient outcomes. Healthcare professionals require efficient, accurate and secure ways for digitizing the patient intake process and processing electronic medical records to meet meaningful use requirements.

More to the point, digital technology is providing healthcare professionals benefits in added efficiency in processing patient intake information, including their insurance information, increased productivity for office staff and more time to spend with their patients!  Ambir’s new products improve patient experience, delivering documents and signatures directly into McKesson Technology Solutions for physician offices.

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21Jun/13
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Card scanners or: How I Learned to Stop Worrying and Ditch the Copier

If you own or work at a medical practice, chances are you’ve got a point of admissions area or reception desk. Hopefully, you’ve hired a friendly face who greets patients and clients with a smile and helpful expediency. They make them feel at ease. Maybe they offer coffee and a welcoming assurance that someone will be with them shortly.  Continue reading

15May/13

Customer support done right.

This is a simple story, but one that isn’t told very often: a story about a positive customer support experience.

Demetrius Robinson is an Ambir customer.

Quite some time ago, Demetrius purchased an Ambir scanner. It worked well for quite some time, and the purchase seemed to justify itself. But one day, something went awry, and the scanner quit working. Demetrius didn’t know what had happened, so he searched the internet for blogs, which proved unhelpful, and drivers, none of which were the ones he needed.
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